Privacy Policy
Welcome to Austronix HUB, Powered by Austronix Unity Enterprises Pvt Ltd.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our platform.
1. Information We Collect
We may collect the following types of information when you use our website or mobile app:
Personal details: name, email address, phone number, billing/shipping address.
Account information: username, password, and order history.
Payment information: payment method, transaction details (processed securely through payment gateways).
Device and usage data: IP address, browser type, operating system, and activity on our site.
2. How We Use Your Information
We use your information to:
* Process and deliver your orders.
* Send order updates, confirmations, and support messages.
* Improve our website, products, and customer experience.
* Provide customer service and technical support.
* Send marketing and promotional emails (you can unsubscribe anytime).
3. How We Protect Your Data
* We use secure servers and encryption to protect your personal information.
* Payment details are processed through trusted third-party payment gateways (like Razorpay, Paytm, etc.).
* We never store your full payment card details.
* Access to your data is limited to authorized personnel only.
4. Sharing of Information
Delivery partners: to deliver your orders.
Payment processors: to complete your transactions securely.
Service providers: for website hosting, analytics, and customer support.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Cookies
Our website uses cookies to improve your browsing experience and analyze site usage.
You can disable cookies in your browser settings, but some features of the site may not work properly.
6. Your Rights
You have the right to:
* Access and review your personal data.
* Request corrections to inaccurate information.
* Request deletion of your account and data (subject to legal and business requirements).
* Opt out of marketing communications anytime.
6. Data Retention
We keep your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Austronix HUB may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.
Contact Us :
If you have any questions or concerns about these Terms, please contact us at:
Email: support@austronixhub.shop
Phone: +91 76048 20697 - India
Address: 1st FLOOR, W-115, 3rd Ave, W Block, Anna Nagar, Chennai, Tamil Nadu 600040